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Privacy & Security Policy

These pages contain a description of the administration methods of the website concerning the processing of the personal data of users who consult the website. This information is also issued, in accordance with Article 13 of the Legislative Decree 196/2003 (of the so-called Data Protection Code), to those who interact with the web services of Dr. Schär AG / SPA, which can be accessed by telematic means at the address:
The information is in compliance with the Letter of Recommendation no. 2/2001, which was accepted by the European Authority for the Protection of Personal Data on the occasion of the meeting of the Institutional Group in accordance with Art. 29 of Directive no. 95/46/EC on the 17th of May 2001 in order to determine certain minimum requirements for the online collection of personal data. Particular attention was hereby given to the modalities, the times and the nature of the information, of which the data controller must inform the users when they access a webpage, regardless of the purpose of the link.
Data controller
Subsequent to consultation of this website, the data of identified or identifiable persons may be processed: The data controller is the Dr. Schär AG / SPA company, which is based in Italy - 39014 Postal (BZ), Winkelau 9.
Place of data processing
The data processing associated with the web services of this site is performed at the Dr. Schär AG / SPA head office, and is exclusively performed by authorised personal or persons assigned to perform occasional maintenance work.
Data acquired via this web service is not permitted to be passed on to third parties.
The personal data, which users provide via e-mail in connection with this, are solely used for the performance of the requested services
Type of processed data
A) Navigation data
During normal operation, the systems and software processes of this website acquire certain forms of personal data, the transmission of which is an integral part of normal use of internet communication protocols.
The information is not collected in order to be able to identify parties involved, however, because of its properties subsequent to processing and in combination with data determined by third parties, the possible identification of users may be facilitated.
This type of data includes the IP addresses or the names of the domains of computers used by visitors to the website, the URI addresses of the requested resources (Uniform Resource Identifier), the time of request, the method used to present the request to the server, the size of the file received in response, the status information of the answer given by the server (successful, error etc.) in the form of a numeric code, and other parameters related to the operating system and the computer environment of the user.
This data is used solely for the purpose of acquiring anonymous, statistical information in order to ensure that the site functions operate correctly. The data can also be used to determine the responsibility in case of any hypothetical IT infringements that may be detrimental to the website.
B) Data provided voluntarily by the user
The optional, explicit and voluntary forwarding of e-mails to the addresses contained in this website automatically leads to the registration of the sender’s address, which is indispensable for the answering of the request, as well as any other personal data included in the message.
If the user does not forward this data – even partially – the processing of the user’s request may prove impossible.
In order to manage this site, for the analysis of trends in the site's use and for the launch and optimisation of online marketing campaigns, Dr.Schär S.p.a. uses web analytics tools (including Google Analytics provided by Google. Inc.) that use browser cookies. The information generated does not identify individual users and cannot be linked to any personal data. By altering their browser settings, a user can cancel and/or block cookies at any given time. What's more a user can:
permanently block the use of cookies for analytical purposes, by visiting to opt-out of Google Analytics.
permanently block the use of cookies for advertising purposes (opt-out from online behavioural advertising) by visiting
Further information on the Google services used by Dr. Schär S.p.a. can be found at:
Here you find the list of all cookies that are been used on this website:
__utmt, Aggregate analysis of website visits, Cookie Analytics, 30 min, Google Analytics
__utma, Aggregate analysis of website visits, Cookie Analytics, At the end of session, Google Analytics
__utmb, Aggregate analysis of website visits, Cookie Analytics, At the end of session, Google Analytics
__utmc, Aggregate analysis of website visits, Cookie Analytics, At the end of session, Google Analytics
__utmz, Aggregate analysis of website visits, Cookie Analytics, 6 months, Google Analytics
The collection of personal data carried out online and the voluntary transfer of data
As regards the collection of data carried out on the website, it should be noted that the information needed in order to carry out this action is provided in the context of the collection (e.g. at the end of each registration form). Meanwhile it is always possible to access the webpage on privacy policy written in plain English.
Allowing the transfer of the requested data is voluntary, but it may be obligatory in order to use the services offered by Dr. Schär S.p.a.. A lack of data transfer can therefore make it impossible for the user to be able to access the information sought.
Furthermore, please note that the optional and voluntary sending of emails to or to any other email addresses that belong to the company, as when filling out the forms on this site, involves the subsequent acquisition of the sender's address (necessary to be able to respond to requests) and any other personal data included in the message.
Online collection of personal data – Optional forwarding of data
With regard to the collection of data performed directly via the website, it is hereby declared that, with regard to the collection, only the data that is essentially required for processing is acquired (e.g. when each registration form is completed). However, more detailed information on data privacy can be obtained on the website at any time.
Forwarding of the requested data is optional, but may prove to be essential in order to be able to take advantage of the services provided by Dr. Schär AG / SPA. Therefore, if this data is not forwarded, it may prove impossible for the user to obtain the material requested.
In this regard, please observe that the optional and voluntary forwarding of e-mails to the address or another e-mail address of this company, or filling in of the forms presented on this website, automatically leads to the registration of the sender’s address, which is indispensible for the answering of the request, as well as other personal data included in the message.
Data processing methods
Personal data is processed with the aid of automated instruments, and are only stored for a period of time that is absolutely necessary for fulfilment of the intended purposes to which it was acquired. Special security measures serve to avoid loss of data, illegal or incorrect use of the data, and unauthorised access.


The rights of those concerned
For the sake of completeness, we would like to inform you that persons whose data is collected and processed are entitled to special rights in accordance with the Legislative Decree 196/2003. In particular, the person concerned has the right to obtain confirmation from the controller regarding the existence or non-existence of his/her personal data and can request that such data should be made accessible to him/her in a clearly understandable form.
Furthermore, the person concerned also has the right to know the source of his/her personal data, the purposes and methods of processing, the applied logic if the data processing is performed by electronic means, the identification details of the controller and the responsible party for data processing, as well as the right to know the identification of the persons or category of persons to whom the personal data was forwarded or those persons who have been informed about the data in question.
The person concerned also has the right to demand an update and correction of the data, upon request, the right to demand that additional details should be added, that data should be deleted, converted to an anonymous form or that the data should be blocked, if the processing was performed in an illegitimate manner, and also has the right to demand a confirmation that the measures were also communicated to those persons to whom the data was forwarded or circulated.
Finally, the person concerned has the right to object to the processing of his/her data, insofar as justifiable reasons for such an objection exist, and if the data is processed for the purpose of forwarding advertising or direct marketing material, market research or commercial communications.
If any of the above should apply, please contact the data controller Dr. Schär AG / SPA by letter, fax or e-mail.

in accordance with the Privacy Guarantee of 23 January 2012.
Dr. Schär s.p.a, in its capacity as owner of the website, is required to notify site users that:
- they must be aware that by providing personal data (including email addresses) a user's identity can be detected, whether directly or indirectly;
- they must consider whether or not to publish photos or videos in which people or places can be identified or made identifiable;
- they must pay particular attention to the possibility that they could reveal the identity of third parties, directly or indirectly, such as people linked to the author of a post who has or has had the same condition, human experience or medical treatment;
- anything written in these forums/online communities can be made accessible and found using general search engines (such as Google, Yahoo).
To clarify, any data included in these forum/online communities can only be viewed by other registered users of the sites.
Informative statement on the processing of your personal data
Informative statement in accordance with the Legislative Decree no. 196 from 30.06.2003 “Data Protection Code”
The company Dr. Schär AG / SPA (hereinafter referred to as “Schär”), based in Italy - Postal (BZ), Winkelau no. 9, spoken for by its legal representative, Mr. Ulrich Ladurner, hereby informs you, in accordance with Art. 13 of the Data Protection Code, Legislative Decree no. 196 from 30.06.2003 (hereinafter referred to as the “Code”), that the completion of the respective form on your part will lead to the collection and processing of your personal data by Schär. In particular:
PURPOSE OF THE PROCESSING – Schär will store and process your forwarded personal data in its data bases: a) in order to process your request for the purpose of sending you selected, free advertising and communication media, b) with prior consent for the electronic forwarding of free advertising and communication media via e-mail, c) with prior consent for the performance of market research campaigns.
In registering the Welcome box you give expressly consent to the sending by mail of the Welcome box and the Your Life Welcome leaflets and also to the registration to the Schär online Club.
Should you agree to the above mentioned processing of your personal data, we would like to inform you that you can object to this processing at any time, simply and free of charge, by simply providing written notification to Schär (see below under the point "Rights of the persons concerned").
METHODS OF PROCESSING – The data will be processed by specially assigned persons and (formally named) persons responsible for processing data, who use tools and aids, such as recording instruments or magnetic, computer-assisted and telematic aids, with which security and confidentiality can be ensured. Therefore, the processing of data can also be performed with the aid of automatic media intended for storage, administration and telematic transmission of such data. The data bases are located within protected environments. Access to these is stringently monitored in accordance with the Code regulations.
The personal data, which may be processed for market research campaign purposes, is archived with the application of methods that guarantee only the most necessary level of data circulation, which is additionally supported by means of access monitoring of the staff assigned to processing.
NATURE OF THE DATA SURRENDER – The surrender and consent for the processing of your personal data is voluntary, whereby the surrender and processing of your personal data is required in order to allow your request to be processed and to allow forwarding of advertising and communication media.
Therefore, we must inform you that it is not possible for Schär to perform the above mentioned forwarding if you should fail to enter your personal data in the sections marked with *, or if you should fail to agree to the processing, which is solely intended for the aforementioned purposes.
However, a refusal to surrender data for market research campaign purposes in no way affects the possibility of receiving advertising media.
TRANSFER AND DISTRIBUTION OF THE PROCESSED DATA – Subject to the transfer and publication of data, which is performed in accordance with statutory regulations, your data may be distributed in Italy and other countries to certain subjects, who carry out instrumental functions or functions in close relationship with the activities of Schär.
RIGHTS OF THE PERSONS CONCERNED – With regard to the aforementioned data, you are entitled to the rights stipulated in Art. 7 of the Legislative Decree no. 196 from 30.06.2003 (particularly including the right to access your personal data, as well as the right to demand that these details are corrected, updated or deleted, and you can object to the processing of your personal data if you should have justified reasons to do so), however, this must be within the limits and subject to the conditions of Article 8, 9 and 10 of the above mentioned Legislative Decree. You can object either by simply sending written notification to our company, by phone 0473 293 300, or by sending an e-mail to the following e-mail address: .
STORAGE OF PERSONAL DATA – The data is stored for the entire duration of the contractual relationship and also for the subsequent fulfilment of legal obligations and for future commercial purposes, as well as for market research and marketing purposes, insofar as permission is provided for the processing of your personal data.
All personal data, of which storage for the aforementioned purposes is not absolutely necessary, are deleted or converted to anonymous data in accordance with legal regulations.
CONTROLLER AND PERSON RESPONSIBLE FOR THE DATA PROCESSING – The controller of data processing is the Dr. Schär AG / SPA. company, which is based in Italy - 39014 Postal, Winkelau 9; the person responsible for data processing within the company is, among others, Mr. Nikolaos Charalampopoulos. The complete and up-to-date list of those responsible for processing your data can be obtained directly from the Dr. Schär AG / SPA company (Phone: 0473 293 300; Fax: 0473 293 380; E-mail:

This policy was last updated in April, 2016.

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Dr. Schär AG / SPA, Winkelau 9, 39014 Burgstall (BZ) Italy Mwst Nr. IT00605750215, CCIAA BZ 88727 Cap. Soc. 1.100.000 Euro